business process optimization
Subject matter experts spend about 80% of their time gathering data, and little time analyzing it. Much of this data is unstructured and not shared with others in the organization that need it. Information is locked in email attachments, one-off spreadsheets, small databases and other end-user applications.
Many organizations want to apply IT to improve existing processes or to solve business problems. Using IT to automate business processes can create value by transforming ad hoc data into useful, actionable knowledge.
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“Get the right information to the right people, at the right level of detail, in a timely fashion to foster better decision-making.” |
Lexicon Systems applies its industry, environment, health & safety (EHS) and IT skills to analyze, streamline, standardize and document business processes. We see the big picture and how processes interact. We involve the right stakeholders to assess and document current processes, and then recommend process improvements to support business objectives.
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“A business process is an end-to-end work flow—a defined set of interrelated tasks--performed by humans or machines, to achieve one or more goals.” |
Companies can benefit from optimization services, whether or not they choose to apply technology. Some of the benefits are consistency, data transparency and defined audit trails.
Our staff streamlines diverse business processes such as
• audit and inspection checklist development |
• management of change (MOC) |
case studies
business process optimization, chemical company
Senior management at chemical company needed the ability to quickly identify issues and trends enterprise-wide, across lines of business. Lexicon Systems assessed and developed standardized business processes that allowed stakeholders within operations, EHS, quality, human resources (HR) and customer service to share data in a centralized database. The company was pleased that they could apply common business processes, while limiting data access to those who needed it. At the same time, senior management could see issues near real-time and could see trends across facilities and lines of business.
case study: business process optimization, upstream energy company
An oil & gas exploration and production company had both onshore and offshore facilities on multiple continents. They recognized that standardizing environment, health & safety (EHS) and security business processes could provide significant value, in light of lean staffing. Lexicon Systems teamed with EHS, IT and operations stakeholders from global operations to optimize EHS business processes as part of the business needs analysis effort. We used the Business Requirements Document during software evaluation and selection.