Technology initiatives are complex, often with far-reaching enterprise impacts. They are subject to the triple constrains of time, budget and scope. Nearly 70% of IT projects are late or over budget due to poor planning, poor communication or poor resource allocation. Many IT project failures arise when business users and technologists lack a common understanding.

“Success equals on time, within budget and with [at least] the features and functions in the initial specification."

Good program management can be a key differentiator. To improve the chances for IT project success, many companies seek support to navigate the software life cycle—from strategy and business needs analysis to design and configuration to rollout and support. Many companies need help bridging the communications gap among stakeholders.

Lexicon Systems provides experienced consultants who can anticipate and head off problems than can jeopardize schedule, budget and user acceptance. We apply time-tested project management and software implementation methods for more effective solutions. We take an independent, objective approach considering client needs.

“Some clients do not require full life cycle management. In those cases, we provide key deliverables at various stages of the software life cycle."

Lexicon offers a range of program management capabilities.

•	For some clients, we manage the entire software/systems life cycle, from strategy to business needs analysis to design, configuration, roll-out and support
•	For others, we serve as advisors and client advocates, often acting as “navigators” and “translators” for key stakeholders.
•	And for some, we provide specific deliverables such as an initial assessment, business case, project plan, business needs analysis, software evaluation and selection, training or post-implementation audits.

case studies

program management, specialty chemicals company

Lexicon led a client-vendor-consultant team of 20 through the systems life cycle. We facilitated business requirements workshops to build consensus among business, EHS, IT and management stakeholders. We developed a business case that showed a positive ROI. Lexicon managed a phased software implementation to help the client spread out the cash flow.

program management, energy and transportation company

A company had several discrete lines of business whose environment, health & safety (EHS) issues ranged from simple to complex. They had savvy EHS and IT departments and needed a third party to help manage the systems life cycle. Lexicon Systems facilitated business needs analysis, prepared a business case, facilitated software evaluation and selection and then advised the client through implementation planning.